About Us
Our focus is to ensure a positive culture is present across our clinical and non-clinical staff, while providing outstanding services to our clients and the community at large.
We have strongly defined values that we are constantly doing our best to live by, and this shows across our clinical and non-clinical clients.
In our client’s words, we are defined by our rapid response, compliance, cooperation for success, responsible and striving for perfection in our everyday service delivery.
For those seeking new opportunities, we offer the opportunity to grow with us with possibilities of progressing into a long-term managerial career.
Our Story
Our story is defined by our client’s experiences and achievements. Complete Healthcare Connect humbly started in Brisbane and has rapidly grown into a National company, currently providing services in Queensland, New South Wales, Victoria and South Australia. With our current rate of growth, we expect not only being present in every Australian State and Territory but also in expanding to other different sectors of Healthcare service delivery. You want to be part of this exciting journey-please get in touch with us.
Our Mission
Provide or connect the best care of every client, through quality, comprehensive and integrated clinical practice, education and research.
We believe that quality healthcare is a fundamental human right hence we envision bringing quality, affordable and holistic healthcare services to our clients.
Our Vision
To be your trusted quality and comprehensive clinical and non-clinical healthcare services provider, connector and partner.
We aim at improving people’s lives with our clinical and non-clinical healthcare services through our enshrined guiding principles that are the very basic foundations and anchors of our current success and future growth.
Our Principles
Our principles provide an overall direction to our services and the tools necessary to rise to any current and future challenges.
Our foundation principles are as follows:
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Quality Health Care Outcomes
We are dedicated to delivering high-value, effective and practical interventions that resonate with our clients. Bringing value and satisfaction to our clients while delivering the most evidence based, safe and effective interventions is at the heart of everything we do.
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Customer Focused
The key measurement of our actions and ourselves is through the lens of our customers and patients’ satisfactions. We build strong relationships with customers and deliver on quality and evidence-based practice and service.
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Innovation
Innovation is essential, as we continuously update and implement new evidence-based interventions and opportunities in which we could best assist our clients, partners and stakeholders in an ethical, timely and effective manner.
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Efficiency
Focus and effective execution enables us to drive productivity, leaving no stone un-turned in identifying where we can make improvements and deliver service value. We address the challenges of a changing markets quickly and never compromise on quality.
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People
Our employees come to work each day focused on improving people’s lives. They are essential to the success of the organization. We strive to build and retain a strong team by recognising and rewarding excellence, and by creating development opportunities.
Our Values
Our values lie at the core of our very foundation principles and are a definition of what we stand for, how we conduct ourselves and how we interact with colleagues, customers, vendors, shareholders and others.
Our core values are:
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Accountability
Accepting personal responsibility for our actions and focusing on finding solutions and delivering results. We keep our promises and commitments.
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Courage and Agility
Responding rapidly to changes in the internal and external environment without losing quality, momentum, vision and commitment to service. Acting decisively and leading boldly, endorsing and implementing new technologies and research-based practices methods. We stand up for what is right and support others who do so.
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Integrity and Compliance
Conducting business with the highest standards of professionalism and ethics. We are transparent, honest, ethical and fair in all of our interactions; people trust us to adhere to our word.
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Teamwork and Respect
Achieving common goals through open and honest communication. We treat others, as we would like to be treated ourselves. Team diversity and different perspectives are highly encouraged. We show concern for one another and are supportive of each other’s efforts.
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Results Orientation
Consistently delivering required business results, meeting deadlines and complying with quality, productivity and performance standards.
OUR PARTNERS
Contact Us
We provide both in clinic and home visits/ mobile services. Feel free to drop in at one of our offices, call us or complete the online form for more information regarding our services and opportunities.
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